Diamond Effect - Strategies to Scale Your Service Business as a Sellable Asset

MM 222 - The Three Words That Close More Sales

Maggie Perotin

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"I need to think about it." "I need to talk to my partner." "I'm not sure I can afford it."

Sound familiar?

Here's the truth: these aren't the real objections - they're just the easiest things that come to mind when someone doesn't have enough information to make a decision yet.

In this quick episode, I'm sharing the three powerful words that will help you dig deeper, uncover the real concerns, and actually help your potential clients make the right decision.

Spoiler: It's simpler than you think, and it works every time.

Stop accepting surface objections. Start closing more sales.

"I need to think about it."

How many times have you heard that on a sales call and just... let the conversation end?

But  when someone gives you an objection like "I need to think about it" or "I need to talk to my partner" or "I'm not sure I can afford it" - that's usually not the real reason they're hesitating.

It's just the easiest thing that comes to their mind in that moment.

In reality, they don't have enough information yet to make a decision, but they don't know what questions to ask. So they default to these surface-level objections.

And if you just say "okay, no problem, take your time" - you've lost the sale.

Here's what to do instead:

Use three powerful words: Tell me more.

"I need to think about it." "Of course, but tell me more - what specifically do you need to think about?"

"I'm not sure I can afford it." "I understand. Tell me more - what do you mean by that?"

These three words invite them to share what's really going on. What information are they missing? What concerns haven't been addressed?

When you dig deeper, you can actually help them make the right decision - whether that's working with you or not.

Stop accepting surface objections. Start asking: Tell me more.

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